Have you been charged by
Pocket Keyplex AI?
Pocket Keyplex AI is the billing name that appears on your bank statement for payments made to Keyplex.ai. Keyplex is a unified AI API platform that provides developers access to GPT, Claude, Gemini, and other AI models through a single subscription.
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Why do I see this charge?
If you see "Pocket Keyplex AI" on your statement, it means you or someone with access to your payment method has subscribed to our Keyplex service. Don't worry, we take care of our customers seriously. Contact us for more information.
Frequently Asked Questions
What is "Pocket Keyplex AI" on my bank statement?
Pocket Keyplex AI is the official billing descriptor for Keyplex.ai, a subscription-based AI platform. If you see this charge on your credit card statement, debit card, or bank account, it corresponds to a subscription to our service.
Is the Pocket Keyplex AI charge a scam or fraud?
No, Pocket Keyplex AI is not a scam. It is the legitimate billing name for Keyplex.ai, a real company providing AI services. If you don't recognize this charge, someone with access to your card may have subscribed. Contact us to verify and resolve the issue.
How do I get a refund for a Pocket Keyplex AI charge?
To request a refund for a Pocket Keyplex AI payment, simply email us at contact@keyplex.ai. We process refund requests quickly and respond within 24 hours. Include your email address or the last 4 digits of your card.
How do I cancel my Pocket Keyplex AI subscription?
You can cancel your Pocket Keyplex AI subscription at any time by logging into your account at keyplex.ai or by contacting our support team at contact@keyplex.ai. Cancellation is immediate and you won't be charged again.
I don't recognize this Pocket Keyplex AI debit. What should I do?
If you see an unknown Pocket Keyplex AI charge on your bank statement and don't remember subscribing, contact us immediately at contact@keyplex.ai. We'll help you identify the charge and process a refund if necessary.
Why does my card show a Pocket Keyplex AI payment?
Your credit card or bank account shows a Pocket Keyplex AI charge because a subscription was created on Keyplex.ai using your payment method. This could be you, a family member, or someone with access to your card. Contact us for assistance.
